This Privacy Policy explains how Bengaluru Clean Services processes personal data when you use our website, request a quote, arrange a cleaning visit, or communicate with us about move-in or move-out cleaning services in Bengaluru.
This introduction outlines how the policy is organized and where to find key information.
We may process contact details, property-related information, access instructions, appointment preferences, service scope details, payment records, and communication content. Where relevant, we may also process condition photos submitted for quote or scheduling purposes.
We collect data from initial inquiries, quote requests, appointment arrangements, completion handovers, and messages sent through our website, phone, email, or contact form. We may also receive limited information from payment processing and from photos or notes shared to describe the property condition.
We may use essential cookies to support site operation, preference cookies to remember basic settings, and limited analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their function. We do not use cookies to collect more information than is needed for these purposes.
We use standard browser and site controls to manage cookie preferences where available. Users may block or delete cookies through their browser, and some cookies may be disabled by changing device or browser settings. Essential site functions may not work properly if all cookies are turned off.
We use personal data to respond to inquiries, prepare custom quotes, confirm property condition and access details, schedule appointments, coordinate handover timing, carry out cleaning visits, manage payments and records, maintain the website, and meet legal or accounting obligations. We may also use limited information to handle service issues, prevent misuse, and improve basic operational processes.
We may share personal data with service providers that help us operate the website, process payments, manage communications, store records, or support scheduling and administration. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required to comply with law, lawful requests, court orders, tax or accounting obligations, or to protect our rights, users, or property. We may also share information where disclosure is necessary to investigate fraud, misuse, or security incidents.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where retention is not required, or restriction of certain processing. You may also object to processing in limited circumstances and withdraw consent where processing relies on consent.
To make a privacy request, use the contact details in this policy and describe the information or action you are requesting. We may need to confirm your identity and may decline or limit a request where the law allows.
We retain personal data for the period needed to manage inquiries, quotes, bookings, service completion, payment handling, and related records. After that, data is deleted, anonymized, or archived where retention is required for legal, accounting, or dispute-handling purposes.
If we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a later effective date is stated.
